Way2promo offer comprehensive voice solutions for outbound interaction (OBD) as well as inbound dialing (IBD). Simple to complex deployments with interactive voice response (IVR) features are designed at optimizing cost outlay as compared to manual calling effort (OBD and IBD). The IVR mechanism helps in resource optimization, increasing employee & business productivity.
Way2promo Voice Services offers a complete ecosystem that doesn't just empower effortless customer interaction, but also paves the way for effective information dissipation with innovative features like SMS integration for better ROI. With Voice Messaging service one can call hundreds or even thousands of people at once with important information. Our Voice- Promotional services enable you to deliver messages to customers through a medium that is connected to them 24*7.
Send discount offers, greetings, surveys, take feedback or deliver any marketing communication through highly customized voice messages. You can have a personalized and emotional appeal by combining voice with the power of regional language. Using this service for tapping rural market will surely leave you with maximized reach and positive experience to your customer!
Way2promo helps set up state of art voice calls-outbound dialing-inbound dialing systems that work seamlessly and integrate smoothly into your work flows. The Interactive voice response (IVR) and outbound dialing (OBD) work in conjunction to help you run campaigns and increase sales with robust, reliable, high performance solutions with a host of features such as:
The Key Key Features
Automatic dialing, redials, preview of voice calls
Unlimited levels, route and patch calls to agents in-house or remote agents
Define and assign dialing policies
Real time activation and subscription is possible
Support for ISDN and SS7
The Key Benefits
Reduced dependence on staff due to high degree of automation
Reduction in operational costs
Capability to feed fresh and dynamic content
Full support, training and backup from Way2promo to help you gain maximum productivity
OBD/IVR is the way to go in the current context of reaching out to more potential customers and serving existing ones at the least cost and project a better brand image. You can implement new campaigns, handle existing ones efficiently and use this OBD/IVR facility for a variety of purposes. Reports keep you updated about call status, location status and you can get a fair picture of returns.